How to get music playing
in your venue and
stop thinking about it

Menu sections

1. 1Music: the playlist catalog, your own playlists, radio and live scenes. This is where you assign music to locations.
2. 2Screens: menus and promos on TVs in your venue (section 12).
3. 3Locations: your venues and the zones inside them, player status, broadcast hours and the remote.
4. 4Ads: audio clips and their schedule by location.
5. 5Music Inserts: a birthday greeting at the press of a button, right in the venue (section 08).
6. 6Schedule: a “day × hour” grid that shows which playlist plays when.
7. 7Analytics: listening hours, top playlists, ad plays.
8. 8Music request: order a playlist made for your brand.
9. 9Search ⌘K (Ctrl+K on Windows) in the top bar: searches locations, playlists, ads and team.

Below, as a separate block, are Billing, Certificate, Team and Settings: only the owner sees them, and they are hidden from operators. At the bottom of the menu are the Help link, the support email and WhatsApp, and under them the certificate status.

How to search

1. 1Four buttons at the top: Genres, Playlists, Radio and Live scenes (a video background for the music). Playlists are covered here, radio in section 04.
2. 2Search by mood or name: “jazz”, “morning”, “terrace”.
3. 3Filters: genre, tempo, mood, vocals, time of day. Which venues a playlist suits is shown on its card.
4. 4The My playlists shelf: “Favorites” comes first, made of tracks you liked, followed by playlists you built yourself (section 03).
5. 5On locations: show only the playlists that already play at your venues or played recently.

The card shows how many locations a playlist already plays in, the number of tracks and the genre.

Where they live

1. 1Create playlist: the button above the “My playlists” shelf in Music → Playlists. If you have no playlists of your own yet, the shelf shows a “Build your own playlist” card with the same button.
2. 2The card of your playlist: cover, name, description and how many tracks it has. Clicking opens it on the right, like any catalog playlist.
3. 3“⋯” on the card: Edit playlist (name, description, cover) or Delete playlist.

Your playlists are shared across the whole console: both the owner and operators can see and edit them. They are in the mobile app too.

Add tracks

Open any catalog playlist or “Favorites”, and on the track you want click “⋯” → Add to playlist. The same menu is on the track that is playing right now.

1. 1Find a playlist: a search for when you have many playlists of your own.
2. 2Click your playlist: the track goes to the end. “Added to …” appears at the bottom with an Undo button. If the track is already there, it will not be added a second time.
3. 3Create new playlist: start a playlist right from here and put this track into it at once.

Two clicks

1. 1In the Music section open the Radio tab.
2. 2Click a genre card: jazz, lounge, ambient, electronic, pop, classical, acoustic and more. The set of stations depends on the catalog.

A station cannot be assigned to a location or put in the schedule. Use playlists for your venue: they play on schedule, support ads and are covered by the certificate.

The list

1. 1The Status row: how many venues are on air, paused and offline. Clicking a number filters the list.
2. 2Search and filters by status, company and tag.
3. 3Location or zone: add a new venue.
4. 4Clicking a row opens the location card.

Venues are grouped by company. The group header shows how many locations are paid for and how many are already set up.

The location card

1. 1Now playing: the current playlist and status: on air, paused, player not running. Under it are the remote buttons “Back / Pause / Next” (section 10).
2. 2Assigned: all of the venue’s playlists with days and hours.
3. 3Device: Web is the player in a browser, App is a phone or tablet with the app. One active player per venue.
4. 4Open player appears under the device cards when Web is selected and launches the web player in a new tab (section 09). When App is selected, a Connect phone button takes its place.
5. 5Time zone: broadcast hours, schedule and ads are counted by it. Until it is chosen, the console uses UTC.
6. 6Broadcast hours: when the venue plays. Until they are set, the venue plays around the clock; once set, music and ads are silent outside these hours.
7. 7Pause / Resume: silence at the venue. The player stays running: it pauses itself and resumes by itself after “Resume”.
8. 8Schedule: opens the hour grid for this venue only.
9. 9The Settings tab: name, address, tags, deletion.

Path A: from a playlist

1. 1In the playlist panel click Assign to locations. Choose the days to play: all, weekdays, weekends or specific days.
2. 2Choose the time: all day or a “from – to” interval. Next to the locations you need click Assign. Zones in the list are labeled with their parent location.
3. 3Close. The playlist appears in the “Assigned” block of every venue you picked.

All days and all day: the playlist becomes the venue’s default music and the schedule grid stays empty. Specific days or hours go into the grid. If another playlist is already set for those days, the console asks “Replace playlist?”. The cross next to a location removes the playlist.

The choice in a cell

1. 1The Playlists tab: find the one you need or choose “No music”.
2. 2The Ads tab puts a clip on this hour.
3. 3Period: all day, morning until 12:00, afternoon 12-18, evening 18-24.
4. 4Apply to: weekdays, weekends or all days, so you do not click each day separately. Then Save.

Upload a clip: the “Upload” button at the bottom of the list

1. 1Audio file: drag it in or pick it. Formats MP3, WAV, AAC, FLAC, up to 20 MB.
2. 2Name: how the clip is labeled in the list and the schedule.
3. 3Playback mode: Between tracks (in the gaps, without interrupting the music), At an exact time (right at the set time, interrupting the current track), Intervals (evenly within a window, for example 4 times from 12 to 15).
4. 4Create. The length is detected automatically.

Play a greeting

1. 1Location: where the celebration is right now. If you have one venue, it is picked automatically; the console remembers your last choice.
2. 2Player status. An insert can be played only when “On air · web player” is lit next to it. “Player offline” means the player tab is closed or the device lost internet.
3. 3Listen: hear the greeting on your own device, it will not play in the venue. Handy for choosing in advance.
4. 4Play in the venue: the greeting starts playing in the venue after a couple of seconds.

The library has several versions of “Happy birthday”: full, short, warm, kids, instrumental and others. They are prepared by Harmonia, and you cannot upload your own greetings. The section is rolling out gradually: if it is not in your menu yet, it will appear soon.

What you see in the player

1. 1Instead of a track, the label Music insert and the name of the greeting.
2. 2End: stop the greeting right on the device in the venue. When no insert is playing, the bottom left corner of the player has a Greeting button: you can start one from there too, without opening the console.

Inserts play only in the web player. If the venue is controlled by the phone app, the console suggests switching it to the web player: the app does not play greetings yet. Only one insert plays in a location at a time.

What is on screen

1. 1Play / Pause. Press Play the first time you open it: browsers do not start sound by themselves.
2. 2Next track, with previous next to it.
3. 3Like goes to “Favorites”; Dislike means the track will never play again on any of your locations.
4. 4The player’s volume. The value is saved for the location.
5. 5The Queue / History panel: what plays next and what has already played.
6. 6Shuffle: a random order of the playlist’s tracks.

The player follows the venue’s schedule by itself: it changes playlists by the hour, inserts ads and pauses if you press “Pause” in the console. You can also skip tracks without going to it, using the remote (section 10). The Greeting button in the bottom left corner starts a music insert (section 08). One player per venue: the location and each of its zones has its own. A second tab with the same venue will show “Already playing in another tab”.

The remote on the location card

1. 1Now playing: the playlist and status: “On air · web player”, “Paused” or “Player not running”. Clicking the card opens the player itself.
2. 2Back: return to the previous track.
3. 3Pause / Resume: silence at the venue and back. The pause is kept even if the player restarts.
4. 4Next: the next track. It changes in the venue almost immediately. There is no separate message, the new track simply starts playing.

The remote controls whichever player is playing at the venue right now: a browser tab or a phone with the app. Playlist and volume are changed not with the remote but in the regular location settings and the schedule. An ad clip cannot be skipped with the remote.

Connect a phone

1. 1On the location card choose the App device and click Connect phone. Scan the QR code: it leads to Google Play.
2. 2Sign in to the app with the same email and password as in the console. No pairing codes. In the “Locations” section choose the venue and start the player.
3. 3Wait for sync: in the background the app downloads the location’s music to the offline cache. Then turn off screen lock and connect the speaker.

The app offers the same actions as the console: change a playlist, pause, like a track. The owner also sees Certificate, Billing, Team and Settings there; an operator only gets “Locations” and “Music”. The console sees changes at once.

My screens

1. 1Send a request: a Harmonia designer builds a menu or a screen for your brand in 24 hours. Send a photo of your menu and your logo, and then you edit it yourself.
2. 2Search and filters: all, online, offline, not connected. Handy when you have dozens of TVs.
3. 3How many free screens are left in your paid plan. When they run out, the console offers to add a screen in “Change plan”.
4. 4+ Screen: create a new screen in this location or zone. A screen always belongs to a location, so it is clear where the TV hangs.
5. 5The screen card: preview, orientation, whether the TV is online and how many slides it has. Clicking opens the setup.

Screens are grouped by company and location. For a new location you can copy screens from another venue right away: the create-location window has a “Copy screens from another location” option. The slides carry over, and the TVs are connected again.

Step 3: the editor

1. 1The canvas is 1920×1080, exactly like on the TV. Click a label or a price to edit the text, drag to move it. “TV borders” highlight the strip along the edges that a TV bezel may cut off: do not put anything important there.
2. 2Background and font: background and price color, a photo on half the screen, a video across the whole slide, the font.
3. 3Insert: text, a list item, an image, a video, a logo, a ticker, a clock and “Now playing”, the name of the track playing in the venue.
4. 4Apply saves the slide’s edits. “Add to templates” puts it into “My templates” to repeat on other screens.

Your own files: images JPEG, PNG or WebP up to 12 MB, video MP4, MOV or WebM up to 100 MB.

Step 5: when to show

1. 1The screen’s day: what will be on the TV and at which hours on the chosen day. Under the scale is a “Now on screen” row. Time is local, as at the venue.
2. 2Save and check screen: done. If the TV is not connected yet, the button reads “Save and connect screen”.

In the Rules block each slide has an “Always / On schedule” switch: for example, breakfast only until 12:00 on weekdays and the cocktail menu after 18:00. A schedule can run past midnight. For hours outside all the rules, choose whether to show the whole deck or nothing.

The “Certificate” page

1. 1Issue certificate: opens the issue wizard.
2. 2Download: the PDF of a specific location. You can download it as many times as you like.
3. 3The period of validity: from the issue date to the end of the current subscription period. After you renew the subscription, issue a new one.

The status is visible in the left menu on every page: Active, Expires soon, Certificate expired, Issue a certificate or Complete company details.

Billing

1. 1A summary by company: how many locations and zones are paid for and what changes from the next billing date. Change plan: add or remove locations, choose monthly or annual billing.
2. 2Billing details: the email for receipts. Below are the promo code and the payment history with receipts. Payments are made from the invoice or payment link that our team sends after your application is approved; the second step of “Change plan”, covered below, shows how it works.

The subscription and the certificate are linked: the certificate is valid exactly until the end of the paid period.

The “Change plan” button: what your subscription includes

1. 1What your subscription includes means how many locations, extra zones and screens are paid for at each company. Monthly / Annual is the billing period. Annual is cheaper, and the discount is shown on the switch; moving to annual is paid as a separate payment.
2. 2Plus and minus at each company change the number of paid locations, extra zones and screens. You cannot go below what is already set up: first delete the location or zone in the “Locations” section, or the screen in the “Screens” section.
3. 3Add a company: enter the company name and its registration details, including the tax ID, by hand. Locations of different companies live in one console but are paid separately.
4. 4Total is recalculated at once: the first location of each company costs more, additional ones cost less, and an extra zone and a screen are billed separately. For reference, on monthly billing it is $17 for the first location of a company, $12 for each additional one and $5 for an extra zone, per month; on annual billing it is $12, $7 and $4 per month. Screens are an add-on, see pricing.
5. 5Next: on to how you pay. The changes apply only once you confirm, and until then you can change your mind and close the window. The exception is deleting a company you already created with the trash icon: the console asks for confirmation and deletes it at once, without waiting for payment. A company with locations cannot be deleted: delete the venues first.

Only the owner can change the plan. The “New company” button in the location form leads to this same window.

Team: who else works in the console

1. 1Invite: add a team member such as a manager, a floor supervisor or a marketer. The button is visible only to the owner.
2. 2The Role column: owner and operators. The owner is whoever created the console; the role cannot be transferred. An invitation that has not been accepted yet shows “Invitation sent” instead of a name, and a yellow “Operator” badge in the role column.
3. 3Owner: full access: billing, certificates, team, settings.
4. 4Operator: locations, playlists, ads, schedule and analytics. They do not see billing, certificates, team or settings.

The “Team” section is visible only to the owner: an operator does not have it in the menu, and if they open a direct link the console sends them back to “Locations”. Only the owner can remove a member or cancel an invitation, too.

Analytics: how much and what played

1. 1Period: 7, 14 or 30 days, or your own date range in the calendar next to it.
2. 2The summary: total broadcast hours, the daily average and active locations, meaning how many venues are playing right now out of the total. Under the hours is the percentage versus the previous period of the same length, and under locations the change in the number of connected venues.
3. 3Broadcast hours by day: bars by date. Dips in the chart show days when venues were silent.
4. 4Top playlists: up to ten playlists with the most hours. Ads are not included here, they have their own panel.
5. 5Ad performance: how many times a clip played over the period. Clips that never played are in the list too, with a zero.
6. 6By location: up to ten venues and zones with the most airtime and their current playlist. Venues that did not play are shown faded with a dash.
7. 7Download PDF: saves what you see on screen as one page. For a very long period the console asks you to narrow the range.

The data comes from the players: the section fills up once venues start playing. Ad clips count toward broadcast hours.